| The service provider is Enternum Solutions OÜ. The company is registered in Estonia with registry code 12625685. |
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| General |
| 1. Game staff cannot guarantee the game will work at all times. |
| 2. Game staff reserves the right to change these rules at any time. |
| 3. Game staff cannot be held responsible for deals or agreements between players. |
| 3.1. Complaints need to be sent to admin (admin@enternum.net). |
| 4. Game staff may block or delete all user accounts which haven't been logged into in over 30 days. |
| 5. Game staff may block or delete accounts without prior notification. |
| 6. Any username other than game staff's may not include admin, administrator, rinu etc since such names refer directly to game staff. |
| 7. Using a VPN, proxy server or any other way of spoofing your address is not allowed. |
| 8. Agreements for moving game resources from player to player are forbidden if the transactions are not reasonably balanced in terms of game resources. |
| 8.1. An example of an unbalanced transaction is a player buying game weapons from another player for real money. |
| 8.2. An example of a balanced transaction is a player making attacks for gang points and being paid a bonus in game money by the gang. |
| 9. Information about paid services. |
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| Enternum staff's responsibilities |
| 1. Keep all passwords secure in a way that prevents reversing the process to get the original password. |
| 2. React to all bug reports and keep the game running with as few bugs as possible. |
| 2.1. Technical issues will be resolved by rinu (support@enternum.com). |
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| Personal data and privacy policy |
| 1. Identifying data such as IP address and device are collected when logging in. |
| 2. Data is collected for various reasons. |
| 2.1. Detecting multiple accounts of same user using software and Enternum employees. |
| 2.2. Identification outside Enternum, mainly email. |
| 2.3. Disputes about account ownership. |
| 3. Personal data such as name, date of birth and email are collected when creating an account. |
| 4. Data is not a product. |
| 4.1. Data is never shared with any third party. |
| 4.2. Data is never used for marketing or advertising. |
| 5. Your data is only deleted when you delete your account. You can delete your account from the settings page after logging in. |
| 6. Browser cookies are used to keep you logged in and never for any other purpose. |
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| Enternum players' responsibilities |
| 1. Selling, buying, trading, taking, giving or any other way of changing the owner of a user account is strictly forbidden. |
| 2. The use of programs or scripts that significantly disturb or simplify the game are forbidden (unless explicitly allowed by game staff). |
| 3. Be as polite as you can. Especially rude players may be muted or even banned. |
| 4. Publishing your password to anyone is strictly forbidden. |
| 5. You may own (know the password to) at most one user account per game world. |
| 6. You may not use more than one user account per game world. |
| 7. All bugs must be reported to game staff immediately after discovery. |
| 7.1. Technical issues will be resolved by rinu (support@enternum.com). |
| 8. You must notify game staff immediately if you notice a player not following these rules. |
| 9. Advertisement of similar games not related to Enternum is not allowed. |
| 10. Prompting other players to break the rules is forbidden. |
| 11. You may not abuse other people. |
| 11.1. Deals are only allowed when both parties benefit from them in game. |
| 11.1.1. Deals must be fulfilled without delaying. For example when you agree to get and return money, you must return it the same day you got it. |
| 11.2. For example it's allowed to invite people to play, guide them and ask them to help in your gang. |
| 11.3. For example it's not allowed to ask someone to send you money or attack other for your gang without getting anything in return. |
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| Chat |
| 1. No spamming. |
| 1.1. Spam is posting a line with the same meaning more than 3 times in the last 15 lines or in the last 15 minutes. |
| 1.2. Punishment is ban from chat for 15 minutes, more if offence is repeated. |
| 2. No advertising. |
| 2.1. Advertising gangs is forbidden. |
| 2.1.1. Punishment is ban from chat for 15 minutes, more if offence is repeated. |
| 2.2. Advertising for the purpose of earning real money is forbidden (both for yourself and for others). |
| 2.2.1. Punishment is banning the account. |
| 3. Be as polite as you can. |
| 3.1. Avoid inappropriate language. |
| 3.2. Be as respectful and understanding as you can. |
| 3.3. Punishment for inappropriate behavior is ban from chat for 15 minutes, more if offence is repeated. |
| 3.4. Punishment for posting material that is inappropriate for under-aged children is ban from chat for 6000 minutes or banning the account. |
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| Violators |